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Reset User

This option is used to reset a user's details, if for any reason the user's access becomes disabled.

(Hover over with your mouse to see the sample image in full size.)

Prerequisites

  • To allow access, the "User Password" and "Profile Status" fields and the correct Prevar and Sysvar settings must be setup.

Rules and Guidelines

  • No rules or guidelines.

Field Information

The window displays information about the user.

Note: The Secret Question can be used in case of a telephone request for a reset to ensure that the user making the request is the correct user.

ClosedOperator Code*

This fields displays the operator code.

ClosedLogin User Name*

This field displays the login name the employee uses to access the account.

ClosedUser Password*

To reset password, enter a new password.

ClosedProfile Status*

This field displays the status of the account. In order to reset a user's access, just change the status to 'Enabled'.

ClosedID Number

This field displays the employee's ID number.

ClosedFull Name

This field displays the full name of the employee.

ClosedBirth Date

This field displays the employee's birthday.

ClosedHome Address 1, 2, and 3

This field displays the employee's address details.

ClosedState

This field displays the state of the employee's address.

ClosedPostcode

This field displays the post code of the employee's address.

ClosedSecret Question 1 & 2

These fields display the secret question that the user chose when he/she accessed the account for the first time.

ClosedSecret Answer 1& 2

These fields display the answers to the secret questions that the user chose when he/she accessed the account for the first time.